Withdrawing funds from Betje is a straightforward process. After logging in, go to the Wallet or Withdrawal section. From there, select your payment method (bKash, Nagad, or Rocket), enter your account number, and specify the amount.
- 1Go to Profile → Wallet → Withdrawal
- 2Choose your payment method — bKash, Nagad, or Rocket
- 3Enter your mobile banking number and the amount
- 4Confirm — verification may be done via OTP or password
Typically, after submitting a request, 1 to 24 hours Funds are delivered to your mobile within the timeframe shown. During peak hours it may take a little longer — if it exceeds 24 hours, please contact support. The minimum withdrawal amount is generally ৳300. KYC must be completed before your first withdrawal — otherwise your request will be held up.
Betje isn't limited to cricket — there's a wide range of sports available to bet on. Sports You can see the full list in the section.
Sports available for betting:
- › Football — Premier League, La Liga, Champions League, Bundesliga
- › Cricket — BPL, IPL, Test & ODI
- › Tennis — major tournaments including the Grand Slams
- › Basketball — NBA & international matches
- › Kabaddi & others — a popular sport across South Asia
In football betting, you can place bets across a variety of markets — match winner, both teams to score (BTTS), total goals, first goalscorer, and more. With live betting, odds update continuously as the match unfolds.
Betje's referral program rewards you for inviting friends to join. There are a few steps to follow in order to receive your bonus.
- 1Profile's Refer a Friend or Bonus Go to the referral section of your profile to get your personal referral link or code.
- 2Send that link to your friend — they can use it to register.
- 3Once your referred friend completes registration and makes their first deposit, the bonus will be credited to your account.
The referral bonus amount may vary over time — check the bonus section of your profile for the latest details. You can refer multiple friends, with a separate bonus opportunity for each successful referral. Keep in mind that your friend must not only register but also complete a successful deposit for the bonus to be awarded.
There are several common reasons an account can get locked, and each one has a different solution.
Possible reasons for the lock:
- › Too many incorrect password attempts (typically 5) — account automatically locked for security
- › Some features may be restricted while KYC verification is pending
- › Temporary suspension if suspicious activity is detected
- › If you have activated self-exclusion yourself,
What to do: First, wait 30 minutes and try again — a temporary lock will usually clear on its own. If that doesn't work, Help CenterContact us via live chat with your registered mobile number. The support team will verify your identity and help you recover your account promptly. If the lock was triggered by suspicious activity, you may need to provide documents to confirm your identity.
KYC (Know Your Customer) is the identity verification process. On Betje, it must be completed before your first withdrawal — and once done, you won't need to do it again.
What you'll need:
- › National ID Card (NID) — clear photos of both the front and back. If you don't have a national ID, a passport or birth certificate is also accepted.
- › Selfie — a clear photo holding your ID document
- › Payment proof (in some cases) — to verify that your name matches your bKash or Nagad account
How to submit: Go to Profile → Verification → and upload your KYC documents. Photos must be clear and legible — blurry or partial images will not be accepted. After submission, Within 24–72 hours Verification is usually completed within.
Betje supports all the most popular mobile banking methods in Bangladesh — no need to worry about bank cards or net banking.
Both deposits and withdrawals are available for every payment method. To deposit, send money from your mobile banking account to Betje's designated number — make sure to enter the reference code correctly. For withdrawals, simply provide the number you want the funds sent to. Keep in mind that using the same number for both deposits and withdrawals speeds up the process and makes verification easier.
Typically, after depositing via bKash or Nagad, Within 15 to 30 minutes Funds are credited to your Betje account within minutes. Occasionally, banking network delays may extend this slightly — but never beyond 1 hour.
If it still hasn't arrived after 30 minutes, here's what to do:
- 1Check your bKash or Nagad transaction history to confirm the payment actually went through, then note down the transaction ID or take a screenshot.
- 2Log in to Betje and check your wallet transaction history — it may still be showing as pending.
- 3Contact support via live chat. Provide the transaction ID, the number you sent from, and the amount — this helps track it quickly.
When a deposit fails, it typically Within 48 hours The funds are returned to the original mobile banking account. If they don't come back, you can contact the bKash or Nagad helpline and notify Betje support at the same time.