Betje Privacy Policy — Our Commitment to Protecting Your Data

Betje (betje.click) takes the privacy of its users very seriously. This Privacy Policy ("Policy") explains what personal data Betje collects, how that data is used, who it may be shared with, and what measures are in place to keep your information safe.

By using the Betje website or mobile app, you are considered to have accepted this policy. We recommend reading it before creating an account or starting to use the platform. If anything is unclear, feel free to reach out to our support team.

Betje collects two types of data — information you provide directly and information collected automatically as you use the platform.

Betje never collects unnecessary data. Every piece of information we collect has a specific reason behind it — explained in the sections below.

Betje uses the data it collects for the following purposes.

• Account management: To create, verify, and keep your account secure.
• Transaction Processing: To process deposits and send withdrawals.
• Identity Verification (KYC): To verify age and identity — this is a legal requirement.
• Fraud prevention: To detect and prevent suspicious activity.
• Providing support: To understand your issue and provide the right solution.
• Platform Improvement: To analyze usage patterns and improve your experience.
• Legal compliance: To meet regulatory requirements.

Betje never sells your information for advertising or any other commercial purpose. If any new use of your data is introduced, you will be notified in advance.

Betje shares your information with third parties only under specific circumstances. Those circumstances are clearly outlined below.

• Payment gateway: Only the data required to process transactions via bKash, Nagad, and Rocket is shared with those services.
• Identity verification services: Approved third-party providers may be engaged to assist with the KYC process.
• Legal obligation: Data may be disclosed in response to a court order or a lawful request from a government authority.
• Fraud prevention: Limited data may be shared with authorised cybersecurity partners strictly for security purposes.

Beyond the cases above, Betje will never share your data with third parties under any circumstances. Your information is never sold or transferred to advertisers, data brokers, or any other commercial entity — this is a core commitment from Betje.

Betje adheres to the highest security standards in the industry. Here is a detailed breakdown of how your data is protected.

• SSL Encryption: All communications on the website and app are encrypted with 256-bit TLS/SSL.
• Tokenization: Payment details are tokenized before storage — actual numbers are never kept on our servers.
• Two-step verification: Two-factor authentication (2FA) can be enabled for login.
• Segregated Servers: User data is stored on separate, secured servers.
• Security audits: Regular external security audits are conducted.
• Staff training: Betje staff are trained in data protection practices and are only granted access to the information they need.

In the event of a data breach, affected users will be notified promptly and immediate steps will be taken to minimize any harm.

Betje's website and app use cookies — small files stored in your browser that help the site remember your preferences.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent certain features from working or keep you from staying logged in.

Betje believes you have full rights over your own data. You may exercise the following rights at any time.

To exercise any of these rights, contact Betje's support team. Email us at: support@betje.click

Betje does not retain your data for longer than necessary. However, certain information must be kept for a defined period to meet legal and regulatory requirements.

• Active account data: retained for as long as your account remains active.
• Transaction records: typically 5–7 years, in accordance with financial regulations.
• KYC Documents: Identity verification data is retained in accordance with regulatory requirements.
• Closed account data: unnecessary data is deleted within 30 days of account closure.
• Cookie and session data: deleted at the end of a session or after a set expiry period.

Contact support for more details on retention periods or to request deletion of specific data.

Betje does not collect or store data from anyone under the age of 18. Age is verified at the point of registration, and any attempt by a minor to open an account will be declined.

If you suspect that a minor's data has been collected by mistake, please contact us immediately at support@betje.click. We will promptly delete the data and close the associated account.

Betje may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised, and for significant changes, an SMS will be sent to your registered phone number.

Continued use of the platform after a policy update will be taken as your acceptance of the revised terms. We recommend checking this page from time to time.

For any questions or concerns about this Privacy Policy, email us directly at support@betje.click or reach out via live chat. Our Terms & Conditions and Responsible Gaming These pages are also governed by this policy.